FAQs
do you contact my lender?
01
No. Logic Resolutions does not contact lenders, mortgage servicers, creditors, or other third parties on behalf of clients. Our services are educational and administrative in nature. Any communication with a lender or third party remains the responsibility of the client.
do you negotiate with my lender?
02
No. We do not negotiate with lenders, mortgage servicers, creditors, or any third party on behalf of clients. We provide educational information, guidance, and organizational support so clients can better understand their situation and available options.
do you submit documents to my mortgage company?
03
No. Clients remain responsible for submitting any documents to lenders or creditors.
do you guarantee results?
04
No. We do not guarantee any outcome, approval, financial result, lender decision, or specific resolution. Every situation is different and outcomes are determined by factors outside of our control. Our role is limited to providing educational information, guidance, coaching, and administrative support.
are you attorneys?
05
No. Logic Resolutions is not a law firm and does not provide legal advice or legal representation. If you require legal advice, you should consult a licensed attorney.
are you a mortgage company?
06
No. Logic Resolutions is not a mortgage lender, mortgage servicer, mortgage broker, or mortgage company. We provide educational and coaching services designed to help individuals better understand their financial situation and available options.
do you provide financial advice?
07
We provide general financial education, coaching, and guidance. We do not provide investment advice, securities advice or tax advice.
do you provide credit repair services?
08
No. Logic Resolutions does not provide credit repair services and does not make representations regarding credit score improvements.
What services do you provide?
09
Our services focus on personal financial coaching, homeowner education, document review, financial organization, budgeting guidance, financial assessments, and educational resources designed to help clients better understand their financial situation.
who are your services designed for?
10
Our services are intended for individuals seeking financial education, financial educational resources, homeowner guidance, budgeting support, financial organization, and general coaching related to personal financial management.
What happens after i purchase a service?
11
Depending on the service selected, you may receive an instant downloadable resource or an email containing instructions for submitting requested information.
do you represent clients?
12
We do not provide legal representation, negotiate with, or act on behalf of mortgage servicers or loss mitigation departments. We provide educational guidance and administrative support services.
are your services educational?
13
Yes. Logic Resolutions provides educational information, coaching, guidance, and administrative support designed to help clients better understand their financial situation and available options.
can you tell me what options i should choose?
14
No. Final decisions remain the responsibility of the client. Our role is to provide information and guidance so clients can make informed decisions based on their individual circumstances.
do you offer refunds?
15
Refund eligibility is governed by our Refund Policy. We encourage all customers to review the Refund Policy prior to purchasing any service to understand eligibility requirements, timeframes, and other important terms.
How can I contact you?
16
You can reach us anytime via our contact page or email. We aim to respond quickly, usually within one business day.